The merger of the two computer systems was successfully completed over the weekend of January 31 and February 1, 2015.
New Online Banking
To access online banking, members need to visit www.constellationfcu.org and locate the online banking box. As a first-time user you will need to enter your user ID, which is your old TMB account number followed by the number 7. Do not use the preceding zeros (for example, if your account number is 1234, you will enter 12347). The temporary password is the last four digits of the primary account holder’s social security number. You will be prompted for more information. Finally, an access code to complete the process will be sent to your email address. If you still encounter any issues, please contact the credit union at 703-573-0970 and dial 0.
New Debit Card and PIN
If you had a VISA Debit Card with TMBFCU, you should have received a new CFCU Debit Card, and a new PIN would follow. PINs are arriving in the mail now if you have not already received it. You should have received your debit card already, if not, please contact the email@example.com and report the issue.
Thank you for your patience.